What Information We Collect and Why
When you open an account, we collect the details you submit — your name, contact number, and the mobile wallet identifiers you use for deposits or withdrawals through JazzCash, Easypaisa or Raast. We need this to verify your account, process your transactions and reach you if
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there is an issue with a payment or withdrawal request. We also log device and session data automatically — the browser type, IP address and page activity — to keep your session secure and detect unusual access patterns. We do not collect more than we need.
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Payment data tied to your JazzCash or Easypaisa wallet is used only to complete the transaction you initiated; we do not store full wallet credentials on our servers after a session ends. Where you use Raast for a bank-linked transfer, only the reference data required to
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reconcile the payment is retained. Your data is processed where our systems operate, and access is available only where local law and eligible regions permit. We do not sell your personal data to third parties, and we do not share it with marketing partners without your
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explicit agreement. Retention periods follow our internal data schedule; you can request deletion at any point through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.